Frequently Asked Questions
What Forms Of Payments Do You Accept Online & In-Store?
We Accept All Major Credit Cards Including American Express, MasterCard, Visa, & Discover
How long will it take for my shipment to arrive?
Please allow 48 hours for your order to process, once we ship your order we will send you in an email with your tracking number. Please allow 3-7 business days after your order has shipped for it to arrive.
Do You Ship World-Wide?
Yes, if we ship world-wide.
Do You Custom Stitch Or Alter Products For Customers?
Yes, we have an in house stitching and altering units. Give us a call and we would be more than happy to assist you.
What if the product i order is out of stock?
No worries, being in business for over 25 years has its advantages. We will make all efforts to order or even custom stitch the order for your convenience.
What Certifications Do The Leather Products You Carry Come With?
- ISO 9001:2000 specifies requirements for a quality management system where an organization
- needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
- aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
All requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.
Where any requirement(s) of this International Standard cannot be applied due to the nature of an organization and its product, this can be considered for exclusion.
Where exclusions are made, claims of conformity to this International Standard are not acceptable unless these exclusions are limited to requirements within clause 7, and such exclusions do not affect the organization's ability, or responsibility, to provide product that meets customer and applicable regulatory requirements.
- 4SIP Certified
- QWAY Certified
- IWAY Certified